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Contact

Vouchers & Itineraries

VOUCHERS & ITINERARIES
Aponi Travel (Pty) Ltd will prepare vouchers and itineraries for the Client 48 hours after the receipt of full payment of the package price and a signed and completed booking form. Documents will be emailed to the Client or may be collected from Aponi Travel (Pty) Ltd‟s offices. Should the Client require documents and air tickets to be forwarded either to him/her or the departure airport this may be arranged with Aponi Travel (Pty) Ltda and the courier costs in respect thereof will be for the Client‟s account.


It is important that the Client checks all details on your air tickets, vouchers and itinerary upon receipt before leaving for South Africa. If the event of any inaccuracy or further queries, he/she should contact Aponi Travel (Pty) Ltd immediately. Aponi Travel (Pty) Ltd will not be liable for any delay and/or loss occasioned as a result of any inaccuracies on any travel documents discovered after the Client‟s departure for South Africa. The Aponi Travel (Pty) Ltd voucher is our official document that serves as both a confirmation and exchange document for the arrangements the Client has purchased. The Client will be required to present it to the hotel, car rental or any other named service provider for the provision of the services mentioned therein. Vouchers are valid for the dates and services mentioned only and are not refundable or transferable.


The hotel, car rental or any other named service provider has no authority to refund any monies paid or grant any authority to claim a refund from Aponi Travel (Pty) Ltd for lost or unused vouchers, transportation tickets, and car rental and / or tour package components. Clients who have lost or mislaid their vouchers or are unable to present them upon request will be obliged to pay the service provider directly for the provision of services. Clients who may require upgraded and/or optional services not stipulated in the voucher must pay the service provider directly for the said services upon request.