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Hotel Information

HOTEL INFORMATION
Hotel descriptions featured are based on current hotel guides and contractual agreements provided by suppliers and any facilities described are subject to change at any time. Maps and photographs are included for general information only and may not necessarily reflect actual routings, location or services. Hotel room photographs may not be specific to the actual room occupied. Aponi Travel (Pty) Ltd. has made reasonable enquiries to verify that the descriptions and details are accurate but does not warrant that they are. Hotel standards, facilities and room sizes vary globally and hotels or resorts in one city cannot be compared directly with those in another city.
Prices quoted are per person share twin and cover “run of house” standard room accommodation unless otherwise specified whereby the room type will be assigned by the hotel subject to availability at the time of check-in. Client‟s travelling alone cannot purchase share twin accommodation and a single supplement /surcharge will be payable for a single room / any extra beds arranged. Most hotels do not have dedicated triple rooms and extra beds are normally the roll away type temporarily installed in a twin room and may compromise comfort due to room size and layout of existing furniture. Special requests such as a baby cot, room location or type, a particular facility or view at a hotel are not guaranteed and can be offered on a request only basis and subject to availability at the time of check-in. Aponi Travel (Pty) Ltd. will not be responsible if the requests cannot be satisfied or confirmed.


Check-in and check-out times vary globally with the norm being between 12h00 and 15h00 for check-in on the day of arrival and between 10h00 and 12h00 for check-out with no guarantees for early check-in/late check-out unless paid for. Hotels reserve the right to charge for periods when the room is occupied before the normal check-in time and after the normal check-out time. For the Client‟s comfort and convenience Aponi Travel (Pty) Ltd. recommends that when booking the number of nights the Client intends to stay, he/she considers whether this covers his/her early arrival/late check-out, neither of which is covered by the tour price. Upon check in, hotel staff will request an imprint of the Client‟s credit card or a cash deposit for any optional in house services not included in the tour price e.g. mini-bar, laundry, telephone etc. Upon check out he/she may settle his/her bill for any extras or have the cancelled voucher returned to him/her if there are none.


Hotels undergo periodic maintenance from time to time and take all possible steps to limit noise, disruption and inconvenience to their guests. Aponi Travel (Pty) Ltd. will not entertain complaints or requests for refunds if a hotel is undergoing maintenance whilst a guest is resident. Dates may be provided if Aponi Travel (Pty) Ltd. is specifically advised, however; it is important to remember that these dates are subject to change and Aponi Travel (Pty) Ltd. is not always notified. Any accommodation arranged for the Client must only be used by those people named on his/her confirmation invoice or voucher. Clients are not allowed to share the accommodation or let anyone else stay there. Clients are responsible for the cost of any damage caused to their accommodation or its contents during their stay. These charges must be met by the Client and may have to be paid locally.